Personal Branding Archive

In January 2017, I officially joined the Delightful Communications team.

For the previous 11 years, I worked at Microsoft in Learning and Development. During that time, I had a variety of roles; from team coordinator to learning and development specialist to finally a program manager for our flagship sales training program – Pitch Perfect.

I was successful in navigating through the learning team at Microsoft by having established a reputation for being consistent, driven and, ultimately, for getting things done.

I didn’t realize it at the time, but this was my personal brand and it opened doors and new opportunities for me within my team.  But, while that was great, it didn’t really extend beyond my immediate network and I was ready for a change.

Over the past three months with Delightful – I have been primarily focused on our Personal Branding program.  We offer a variety of services to help individuals and teams apply marketing principles and strategies to successfully brand themselves.

The benefits are both to the company and the individual.

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One of the top requests we get from prospective personal branding clients here at Delightful is from executives wanting to be seen as thought leaders in their field.

They understandably want to build their personal brand around their expertise, but during the analysis phase of the framework we’ve designed, there’s often a huge gap between how often they broadcast and how often they’re intent on listening and showing empathy.

The biggest misnomer when it comes to personal branding is that the focus should be all about you.

Yes, it’s your personal brand we’re trying to uncover and grow, but in order to make the best, most well-rounded impression on the people in your sphere, you need to practice the art of listening and being empathetic.

Whether online or in-person, growing your network is important if you’re going to amplify the message that you’re a go-to person in your field for information or advice. Too often, though, you run the risk of showing up on social networks or at events with an agenda that smacks of self-service, and after a while, that attitude wears thin and does not reflect well on you.

What professionals looking to position themselves well in their industry need to do well is strike a balance between talking about themselves, and asking questions of others. It’s human nature to talk about ourselves (especially in professional situations) because it makes us feel good. Whether we’re happy about ourselves at that particular moment in time or not, it feels good to vocalize whatever is on our mind.

If it feels good for you, then it will feel good for other people, right? So make sure you take an interest and ask questions.

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When we embark on an analysis of a client’s personal brand’s digital footprint, one of the first things we look at is how discoverable they are across the web via search engines and social media. The ultimate goal of any successful personal brand exercise is to make you more discoverable, shareable and memorable, so discoverability is where we start.

Why?

Well you might be the most knowledgeable person in your field, the go-to expert in your niche or have so much to say on a subject you’re simply bursting to let the world know, but if no one can find you, either by name or when looking for relevant information pertaining to your expertise, you may as well not exist.

A couple years ago, a New York research consulting firm asked me to have a chat with a “digital marketing expert” who had a great idea for a startup and wanted to run it past me. We spent most of the 45-minute conversation talking about personal brand and the fact that I could find no information online about him – his LinkedIn profile was a barren wasteland and I could find nothing to corroborate the claim he was an expert in digital marketing. He understood this was a bad experience, especially if I had been a VC or journalist checking him and his claims out.

Sometimes you only get one chance with people. If your brand doesn’t reflect authenticity, that’s bad. Not being discoverable is even worse.

Here are some ideas to help get your brand in order — so you’re more discoverable:

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In previous posts in this series, we’ve talked about getting a new profile picture and trying to make ourselves more discoverable through search and social media. Now it’s time to focus on our professional purpose and why we do what we do.

Simon Sinek and his Ted Talk, How Great Leaders Inspire Action, has been seen over 22 million times in large part because his simple mantra of starting with “why”, is a powerful but often overlooked first step towards success in any area of life.

Nearly all of us have to work right? We have to work to pay the bills, pay off university loans, save into our pension funds, afford to go out, go on vacation and have a bit of fun while we’re not working.

If we know we have to work and that might be a 40, 60, 80 hour week, there has to be more to what we’re doing than just earning money. What helps us get out of bed in the morning? What helps us be better at what we do? What is it that separates us having just a job and having a career? What helps us live, strive and survive?

It has to be more than a paycheck. We need to have a professional purpose. Without a purpose there can be no planning and we limit the possibility of channeling our future in the direction we desire.

My story started way back when at school when I realized I had a talent for acting, singing, and writing. School plays, music festivals, talent shows etc. all saw me pouring my heart and soul into something I knew I was good at. Doing drama at university was an obvious next step and the bright lights of London and theater/TV/film land beckoned after 3 years honing my craft at college.

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In the first in a series of ten blog posts entitled How to Build a Personal Branding Strategy, we turn our attention to one of the most obvious tactics that will help build you a compelling personal branding strategy.

Obvious……but so often overlooked. Literally.

As the saying goes, “a picture is worth a thousand words,” so what thousand words (or handful) is your current LinkedIn profile picture or Twitter avatar saying about you?

According to research from Microsoft, we can assimilate the information from an image 28% quicker than the written word. That’s why cat pictures and food photos get so much traction on Facebook. And let’s not get started on the glories to be found on Pinterest!

We love photos because they’re easier to understand and quicker to fuel an emotion. Sometimes that emotion will be good, sometimes it will be bad. Your job as guardian of your personal brand is to make sure your photo/headshot/avatar solicits a positive reaction as it’s often going to be the first thing people look at when perusing your social media profiles or reading your bio in, say, a conference brochure.

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In early January, I was invited onto The Career Cue, a podcast focused on career growth, to talk about methods for amplifying your brand with host, Danna Redmond.

We touched on several different topics but started off with something broad—How to differentiate yourself to stand out from other people.

From there, I had a chance to touch on my personal experiences that lead me to the realization of just how important personal branding truly is.

After sharing my story, I talked about my take on why personal branding is important for the average person trying to get his or her next promotion or job, how to brand yourself within a corporate environment, the ins and outs of becoming discoverable, shareable, and memorable, and much, much more.

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As more and more people are coming to Delightful for insight and help with how to build a personal branding strategy and tell their professional stories, we decided to embark on a series of blog posts that gives readers a sense of what they need to think about when putting together a strategy to help build their personal brands and make them more Discoverable, Sharable and Memorable.

This post has been revised and updated based on the feedback we have had from our book on Amazon that has been getting rave reviews:

Introduction to Personal Branding: Ten Steps Towards a New Professional You

We’ve renamed the series: How to Build a Personal Branding Strategy.

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With the Introduction to Personal Branding Kindle eBook out for just over a year racking up five-star reviews on Amazon, we decided (inspired by our friend Karl Sakas’ pocket guide for agency leaders) to work with the fine people at CreateSpace and publish a paperback version of the book.

We’re very lucky to have our friend Jason Miller, who heads up Global Content Marketing for LinkedIn, write a few kind words about the book.

This is what he said:

“In today’s incredibly competitive landscape you need to stand out; you need to differentiate yourself from the masses, and personal branding is the answer. But what exactly is a personal brand and where does one even begin to proactively manage how the world sees them?

Enter the modern playbook for taking control of your personal brand, based on real world experience, not some philosophical approach. I wish that I had Mel Carson’s guide when I had to re-invent myself several years ago as it would have saved me from a tremendous amount of trial and error.”

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Given all the great feedback we’ve had about our personal branding workshops and training over the past year, we’ve decided to up the ante and do as many as we can in our hometown of Seattle during 2020.

The next Seattle Personal Branding Workshop we’ll be giving is at WeWork Seattle.

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When I started my career at Microsoft over a decade ago, my colleague at the time, Carolyn Miller, suggested I read a book about blogging called “Naked Conversations” by Robert Scoble and Shel Israel.

I can safely say that book changed my life.

My initial role at Microsoft was as a Pan-European Search Specialist helping to launch Microsoft adCenter (now Bing Ads) but after a while, I was tapped up for a community role to help advertisers “help themselves” by creating and disseminating useful content on blogs and forums.

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