Blog

Introducing Our Newest Team Member – Victoria Solis

Hey, hi, hello! I’m Victoria Solis, Delightful Communications’ Executive Communications Strategist. I was the dozenth member to come on board at Delightful HQ and am thrilled to be part of such a well-versed and balanced team.

Here at Delightful, I oversee our Executive Communications & Leadership Branding practice. I help our clients unearth what sets them apart as professionals in their field, identify their personal and professional goals and motivations, and help them become more discoverable, shareable, and memorable as leaders at their companies and in the public eye.

Introducing our Newest Team Member – Jenn Spicer

Jenn Spicer
To achieve true professional success, I believe everyone should feel happiness and fulfillment in their career. And so, I’m thrilled to join Delightful Communications and have the opportunity to relive this belief every day, coaching our clients to reach their career goals by helping them become more discoverable, shareable, and memorable.

As the Personal Brand Program Manager for our personal branding services, I use my experience and skills to manage and grow the program while providing highly-valuable services to our clients that use our creative and analytical skills, coupled with our knowledge of human behavior, to craft the language and strategy our clients need to succeed.

Steve Clayton on How Microsoft Tells Stories using Five Ps

Smale, B. (Photographer). (2019.) Steve Clayton [digital image]. Retrieved from Steve Clayton.

Have you ever witnessed a commercial that hit home with you so intensely, or made you resonate so deeply, that you cried? At the Ragan PR and Social Media Summit in Redmond, there were few dry eyes in the house when Steve Clayton, Microsoft’s chief storyteller, told us about the Super Bowl-shaking moment when Microsoft released its Xbox Adaptive Controller commercial.

A long-time fan of Microsoft advertising and their Accessibility/Enable channels, I was thrilled to hear how the world-renowned technology giant came to become one of the most recognizable global brands. I can promise it didn’t disappoint.

Steve Clayton has been with Microsoft for 21 years and was accidentally hired. Thought to be another Steve (don’t worry, he was obviously the right fit for the role), he’s been storytelling for Microsoft ever since. His presentation covered, “Creating a culture of storytelling and innovation.”

Clayton offered us an inside look into Microsoft then, and now: how it recognized that it’s advertising ship was sinking, and how it healed its rupturing reputation by identifying past issues and updating to a new style of branding.

What is Emotional Brand Attachment and How to Create it with Affection, Connection, and Passion

Emotional Brand Attachment

“It’s time for a change,” said Eric Gray, Universal Orlando Resort’s senior director of content engagement. The old Tell-Sell-Yell marketing techniques don’t work as well on today’s consumers.

We had the pleasure of attending Gray’s closing keynote speech “Elevating the Role of Social Media to Drive Emotional Brand Attachment” at Ragan’s Employee Communications, PR & Social Media Conference at Microsoft, where he stated that effective marketing messaging is moving from PUSHING content at audiences to PULLING engagement (and content!) from audiences.

Diversity is Not Inclusion: How Communicators Can Build Authentic D&I Campaigns

At the Ragan & PR Daily Conference our team attended in September, we were able to catch the presentation of Janet M. Stovall, executive communications director at UPS. Much to our surprise, Stovall is the only female, person-of-color speechwriter in the Fortune 500. (As she notes, there are usually more found in political speech writing, but still not in corporations.)

With yesterday marking Latina Equal Pay Day, Stovall’s keynote came back to mind as a valuable discussion to share. Especially as we enter the heavy, consumer-focused marketing of the holiday season. While it’s gotten better, many of these commercials only showcase a modern look at the same families featured decades ago.

Introducing our Newest Team Member – Iqra Sharif

Fresh to the workforce, and grateful to have landed at Delightful – I’m Iqra and I’m Delightful Communications newest member. I am currently working as a Digital Marketing Coordinator; I’ve had an amazing time in this role. I truly enjoy the work that I do, and I’m looking forward to my future here.

4 takeaways for successful global marketing campaigns

“Celebrate Uniqueness” is one of our Delightful principles. With a company culture that encourages inclusivity and diversity, I get the privilege of working with amazing colleagues and clients from different cultures to develop and execute global marketing campaigns.

As someone who grew up in China and now works in the U.S., I’ve been able to see how globalization is bringing different people together to find common ground, but also to realize how huge the difference can be from culture to culture, which is even more prominent in the marketing world.

In this article, I wanted to share with you my biggest takeaways regarding how to develop and keep a global mindset that will help you do cross-cultural and global marketing right.

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