Vision + Mission + Principles

At Delightful Communications we try to live by our vision, mission, and values. More than just guiding words, these core values help us make a difference every day — elevating our work and interaction with both clients and community.


To inspire and support the success of companies and their leaders at the crossroads of business and technology.


To build brilliant brands that stand out in today’s digital world. We do this by helping them be more discoverable, shareable, and memorable.


Always Learning

We own our continued professional and personal growth and ask for what we need to increase our skills. We proactively learn from and share with each other. We stay curious about our environment and the unique opportunities around us. At Delightful, while we learn from external sources, we take a learn by doing approach, because experience plus feedback is a great teacher.  

Champion Uniqueness

We hold ourselves accountable for diversity and inclusion. We listen, value, and act on the unique perspectives of others. Our actions and policies support our goals. We champion diversity and inclusion by celebrating and supporting uniqueness in ourselves, our clients, and our community.  

Community Centric

We create worldwide connections for ourselves and our clients to create a global community. To be in our community, we prioritize wellness, honest communication, and self-care. We create positive and enduring connections across all the company we keep. 

Fearless and Forthright

We are open minded and courageous. We take risks and dive into challenges, bravely solving problems, dealing with ambiguity, calling others in when needed, and suggesting improvements. We believe in honest talk that is candid and open, and sincere and intentional.  

Open and Honest

We embrace feedback, transparency, and authenticity, encouraging all to both speak up and listen, no matter the topic. We promote fairness and respect by having open, honest, and respectful conversations. 

People Not Just Pixels

We place people at the heart of everything we do, while we celebrate technology and data. This includes an understanding that behind the data, there are unique stories.  

Shine a Light

We value curiosity and exploration, endeavoring to be trusted advisors for our clients, and shining a light on our talents and capabilities. We are data-driven torchbearers, highlighting new ideas and opportunities for ourselves and our clients.  

Surprise and Delight

We create a workplace filled with remarkable people who aspire to deliver exceptional results. We go the extra mile to delight our colleagues and our clients. We are agile and hold each other toward progress with our productivity, performance, insight, and character.  

Intentionally Remote

We are intentional about building community and connection as a team, while we work across the world. We leverage flexibility to best meet the needs of our clients, the needs of our business, and our own individual needs. We believe connection, results, and joy can happen from anywhere with the right plan.  

Thanks for Reading

Delightful Communications is a Modern Marketing & Digital PR agency based in Seattle that helps build brilliant brands for B2C and B2B companies through people, not just pixels.

We have proven experience in successfully developing, maintaining, measuring, and optimizing Marketing programs with a human touch for all ranges of companies.

Contact us today to discuss your Marketing Strategy and see how Delightful can help your business grow.

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