Archive

With a laser focus on data-driven decision making, Amber Martin is a strategic marketer with a knack for building strong partnerships with clients and delivering on results.​

A graduate of the University of Washington with a double degree in Business Administration from the Foster School of Business and in Spanish, Amber is a curious learner and enjoys acquiring new skills and tackling new opportunities. One of her most favorite memories during her university days was her 9-month Spanish language and cultural immersion program at the Universidad de Cadiz in Cadiz, Spain.

Joining Delightful Communications in 2022, Amber brings more than 15 years of expertise in marketing. Most recently she served as head of marketing strategy for the Museum of Pop Culture in Seattle and before that in various marketing leadership roles across customer acquisition, digital marketing, and marketing operations for the YMCA of Greater Seattle, one of the largest YMCA Associations in the country.

Amber is lifelong resident of the greater Seattle area, and enjoys camping, exploring the outdoors, playing with her rescue dogs, Piper and Zoey, and taking on home renovation and design projects.

Connect with Amber on LinkedIn.

Erika Harris is a bridge-building communicator with a nerd-like passion for driving meaningful messaging, strategy, branding and digital transformations across communications spaces. She believes in the importance of authenticity, nuance and dynamism from and within thought leaders, brands and narratives.  

Joining Delightful Communications in 2022, Erika comes from the public sector, helping politicians, organizations and government agencies create communications strategies, brand identities, speechwriting, PR and event coordination. A life-long learner and advocate for nuanced and impactful storytelling, Erika is thrilled to expand her expertise in technology and B2B executive communications.  

Erika has a Bachelor of Science from Lewis & Clark College in Portland, OR and a Master of Social Sciences and Communications from the University of Chicago in Chicago, Il. After spending time working in governmental agencies and for high-profile candidates and campaigns across Illinois, she decided she missed the mountains and moved back to the PNW, a place she considers home.  

Erika has lived all over the world, including spending time in the Middle East in Saudi Arabia and Bahrain, the United Kingdom, the Czech Republic, Tanzania and across the United States. An avid traveler, outdoorsperson and adventure seeker, Erika can be found most weekend hiking around the PNW with her pup, exploring the local beer scene, at home with a good book, and volunteering in her community.  

Connect with her on LinkedIn! 

As a Senior Digital Marketing Strategist for Delightful Communications, Ann enjoys cultivating positive relationships with clients and helping them grow alongside a strategic business partnership. She loves collaborating with both clients to understand their needs and with team members to help create and execute on campaigns that help drive results and exceed client goals.

With 8 years of experience in digital advertising, pay-per-call performance lead generation, Ann is passionate about people and helping others achieve their goals. Before joining Delightful, she worked for King County Elections for 2020 November General Election, and prior, was an Associate Account Manager managing a portfolio of digital campaigns for variety of enterprise and SMB clients for a few years. She was also part of an SEM campaign management team that helped create a digital presence, and drive leads, for clients. She has 4 years of experience in copy writing, copy editing, and is eager to leverage her writing, interpersonal and organizational skills to contribute to the team.

Originally from Edmonton, AB Canada and a proud Canadian with dual citizenship, Ann has lived in Greater Seattle area for nearly two decades now. She graduated from Western Washington University with Bachelor’s degree in Business Administration and Marketing. She is passionate about writing, traveling and exploring the world, and overall health, wellness and fitness. A huge advocate for life-long learning, she’s driven to excel and strives for both personal and professional development each and every day. She loves spending time with family and friends, exploring latest food and drink scenes, living an active, healthy (and fulfilling) lifestyle and creating memorable experiences filled with love, joy and gratitude.

Connect with Ann on LinkedIn.

Eric focuses on using his deep experience in communications to make our clients and their leaders’ messages to be more discoverable, shareable, and memorable. He is skilled in interviewing subject-matter experts and gathering information to produce informed, lively content ranging from social media posts to white papers.

Before joining Delightful in 2020, Eric graduated with a communications degree from tiny Linfield University and started his career as a newspaper reporter and editor. He spent 15 years telling daily stories—big and small, tragic and comic—for community newspapers across Oregon and Washington.

He then became a communications specialist for Boeing, where he learned how to write about technology and the people creating it. Along the way, he earned his master’s degree in Communications & Leadership from Gonzaga University.

Outside of work, Eric spends time with his wife and three children, runs relatively slowly, listens to music obsessively, and spends inordinate amounts of time in the geeky pastime of trying to hear faraway radio stations. Additionally, he portrays a volcano and a smaller Cascades peak on Twitter.

Connect with Eric on LinkedIn.

Leesa Stevens brings more than 25 years of people management, event management and marketing experience to Delightful Communications.

Prior to joining, Leesa was a Program and Senior Event Manager where she managed C-level customer engagement events, multi-city road show tours, large corporate trade show booths, and 1,000+ attendee sales and developer conferences for high tech companies including Microsoft and Accenture.

Leesa is passionate about customer service, has a knack for planning, and can rally a team together to make big things happen. She knows marketing is in the details and she loves when clients achieve the best. She is always looking for ways to create memorable moments that leave people, employees and clients feeling inspired and motivated.

Leesa earned her degree in Communications from Western Washington University with a focus in broadcasting. She is currently completing a Human Resources certificate from University of Washington.

She loves living in Seattle and enjoys spending time with her husband, her daughter, and her dog.

As an Senior Content Strategist, Chelsea is on a mission to help customers determine and develop their executive brand and build out a framework of strategies that accelerate their communication goals.

Our secret weapon when it comes to understanding current trends and translating them into winning ideas for our clients, she is highly adept at relationship building, trailblazing, and leading cross-functional teams to success. Seamlessly switching gears between brand development, copywriting, curating top-notch content, and managing client projects, she approaches every ask with tenacity and a passion to get the job done right.

Chelsea’s journey to Delightful Communications is full of twists and turns, so buckle up. A Midwesterner at heart, she graduated from Michigan State University with a double major in International Relations and Education (minoring in Spanish) and a Master of Arts in Educational Leadership. Working as a high school teacher for 10 years, Chelsea taught Spanish, Economics and World History. While teaching, she discovered a passion for marketing and communications and decided to switch gears.

After running a successful freelance copywriting and project management business for several years, she recently joined the Delightful team, and is chartered with leading and growing the personal branding and executive communications arm of the business.

Outside of her professional career, Chelsea enjoys spending time with her husband and two pre-teens, exploring the outdoors, cooking good food, and squeezing in a workout or two as often as possible.

Victoria joined the Delightful team in September 2019 as our Executive Communications Strategist following several years of work alongside Microsoft social teams. Victoria brings a variety of experience with corporate teams and the different sectors of business they’re involved in.

Initially beginning her career in sales, Victoria transitioned into a role with Microsoft that better complemented her English and Political double-major from the University of Washington. Writing as the resident ghostwriter for the Microsoft government industry website, Victoria kick-started her work with corporations on more political-facing themes and topics.

Since then, Victoria has worked with Microsoft as a community manager, in product health and analytics, and executive communications, increasing her ability to effectively write under multiple brand voices and styles at a time. As part of her work, Victoria has helped brands identify and establish brand voice, and develop marketing and social guidelines to complement their missions and values.

Having worked with a spectrum of corporate and executive clients across a variety of industries, Victoria now spearheads our Executive Communications Program at Delightful Communications.

It’s Victoria’s goal to help customers determine and spell out their brand, company, or personal goals and frame strategies around that purpose. As a personal and professional goal of her own, Victoria implements these strategies in a way that is mindful, inclusive, universal, and digestible to all audiences.

Aside from her work with Delightful’s clientele, Victoria is a cooking aficionado, and volunteers her time outside of work with the Arthritis Foundation of Washington.

A natural storyteller, Jenn helps people tell their own story. She works with professionals and entrepreneurs to uncover what they are passionate about, what brings them fulfillment, and what impact they want to have on the world. She marries the art of language with the science of strategy and optimization, helping people communicate their story and value while giving them the tools and guidance they need to reach their goals.

Before coming to Delightful Communications in 2019, Jenn spent nearly 15 years in administration and sales. Tired of not following her own passions, Jenn went back to school and graduated in 2016 from Texas Tech University with a Bachelor of Arts in Electronic Media & Communication and Bachelor of Fine Arts in Theatre Arts.

Jenn is thrilled to use her unique mix of experiences to further develop, manage, and expand the personal brand program at Delightful. Always fascinated with human behavior and motivation, she uses her deep understanding of her client’s wants, needs, and pain points to craft the language and strategy they need to succeed. She continually works to expand and grow the personal brand program, streamlining processes and expanding the program’s offerings.

In an ideal world, she believes everyone should feel happiness and fulfillment in their career and nothing makes her happier than helping others reach their goals.

Born and raised in the Pacific Northwest, Jenn is happy to have moved back to her gloriously gloomy home after spending six years in the too-sunny Texas desert. Outside of her life at Delightful, Jenn spends her time binge-watching television, doing puzzles, and playing board, card, and video games with her husband and friends.

Simone’s professional purpose is to help businesses understand how to translate sound communications and marketing principles to digital channels. She’s passionate about understanding customer goals and achieve these through effective digital communications which their audiences care about.

With 12 years of digital advertising and digital marketing experience in Microsoft, Simone has an extensive understanding of creating and implementing effective digital strategies, copywriting, social media employee advocacy, digital communications for large trade fairs and events, social media management and project management. Simone has a great ‘joie du vivre’ and believes in bringing positive energy to work for great results and enjoyable, lasting collaborations.

Simone joined Delightful Communications in May 2018 to extend the interesting work Delightful Communications does for the Microsoft IoT in Action Event Series to EMEA. A campaign which was awarded with a content marketing award.

Born, raised and educated in the Netherlands but having lived in the UK for 18 years, Simone feels like a true European citizen and enjoys working with people from many different countries and cultures. She has a bachelor’s degree in journalism, advertising and PR. In her free time, she loves being outdoors and manages two allotments where she grows vegetables, fruit and flowers. She lives in the Surrey Hills -close to London- with her husband and cat.

Connect with her on LinkedIn and Twitter.

Melissa has always been enamored with storytelling and how it affects the world around us. That’s why she’s made it her professional mission to weave compelling narratives that resonate with everyone who reads them. Melissa now utilizes her love of language to captivate audiences and increase conversions, engagement, and brand awareness.

A graduate of Cornell College, Melissa received a B.A. in English with a Literature focus and an additional emphasis on cultural and political communications. Now, it’s the selfsame characteristics that drove her education – an innate passion for storytelling and a desire to forge strong, emotional bonds with readers – that she brings to her current work. Prior to joining the Delightful team, Melissa spent several years learning how best to garner an audience’s attention and trust as she delved into content strategy, email marketing campaigns, public relations initiatives, website copy, and other forms of marketing collateral.

As an Account Director for Delightful Communications, Melissa employs her organizational skills, creative flair, and analytical curiosity to support client initiatives. Whether she’s crafting copy that drives audiences to act or helping monitor, analyze, and report on the performance of marketing campaigns, one thing is always certain: Melissa believes in putting the customer experience first.

After tiring of the brutal, snow-sodden Midwest winters and spending too much time away from her family, this Washington-born native recently moved back home with fiancé and rabble-rousing tabby in tow. When not busy diving into the latest digital trends, Melissa enjoys kayaking, warming dreary days with good books, and rediscovering all that Seattle has to offer.

Connect with Melissa on LinkedIn or Twitter