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The 3 Pillars for a Great Content Marketing Program – Lessons from ClickZ Live Chicago

2014 has pretty much been “the year of content marketing” for many. According to a study from Marketing Profs, organizations have spent 28% of their marketing budget on average doing content marketing this year.

During his session “Focus B2B: Leveraging Kick Ass Content to Drive Profits” at ClickZ Live Chicago, Rob Begg, VP of Enterprise Strategy at Hootsuite, reminded marketers that when it comes to content marketing, the competition is not only against other marketers in your niche, but everything that draws your audience’s attention.

How can you come up with a plan that can cut through all the noises and enable your content to stand out?

Adhere to the following three fundamental pillars Rob suggested to help you out:

content-marketing-program

Audience: Know who they are and engage with them

Thinking about who you are talking with is crucial before you start talking. Taking one step further on this, Rob recommended brands to think more specifically when segmenting their target audience. Firstly, make sure what actions you want the audience to take. The communication strategies should be different when you are talking to a customer or an industry influencer. Before moving on to the next step, make a decision about if you want to generate leads, encourage social shares, build thought leadership, or something else.

Personal Branding on the Radio and Entrepreneur.com

Over the last few months I’ve been asked to do a lot of interviews and write a bunch of articles about Personal Branding which makes us very happy because we’re obviously onto something here at Delightful.

Radio is not Dead

From a Q&A on Brafton’s site to a two part radio interview on Webmaster Radio with Brad Geddes: Learn About Personal Branding with Mel Carson and Learn How to Increase Your Personal Brand with Mel Carson coupled with being invited to write weekly for Entrepreneur.com on personal branding and pretty much anything to do with digital marketing and start-ups, I’ve been busy sharing my thoughts on how business people as individuals can stand up and stand out in their niche through their personal brands.

Asked to share some more insight based on a LinkedIn post I wrote a few weeks ago, I’ve also recorded an interview on how to present yourself with true confidence and sincerity for a local job network as well.

This immense interest has given us much food for thought on how we can expand our personal branding services in 2015, so stay tuned…..

Hope you enjoy listening and reading and, as always, do let us know what you think and if you have anything to add!

Cheers,

Mel

 

Remix Culture in Digital Marketing – Lessons from #SIC2014

We had a blast at the Seattle Interactive Conference a couple of weeks ago. As always, we came back with the wisdom of some amazing speakers to share with you.

Geoff Colon from Microsoft, a former Brooklyn DJ, talking about “remix culture” was one of the most interesting sessions that shed some light on the future of digital marketing.
Similar thoughts on how digital was transforming the way marketers should be thinking about engaging with consumers were also shared by other speakers from the conference such as Joanna Lord from Porch and Michael King from iPullRank.

Remix Culture in Digital Marketing-Delightful Communications

Remix is everywhere

According to Geoff speaking at his session “Social by Design,” everything is a “remix” because people are constantly creating value from value others have created.

Andy Beal on Online Reputation Management at Digital East

Andy Beal - Trackur

One of the other speakers at the Digital East event I gave a talk at a few weeks ago was Andy Beal, CEO and Founder of online reputation tracking tool, Trackur.com.

I’ve known Andy since his SEO days and when he founded Marketing Pilgrim, so in this interview we talk about how he got into the online reputation management space, how he thinks brands and CEOs should approach online reputation and personal branding, and where he believes PR teams should start when letting the executives in their company start using social media to promote themselves and the company brand.

He also give us some advice on what to do with Google Plus, now authorship has been dropped.

Thanks to Andy and the crew from Digital East for lettings us film at the event!

Enjoy!

We’ll be having many more Delightful Conversations like this, so subscribe to our Delightful Communications YouTube Channel and you won’t miss a single one!

Cheers,

Mel

How to Use Social Media Data to Get Closer to Your Audience – Tips from a Brandwatch Webinar

Using social media data for marketing is not “big news” anymore for most marketers. However, are you sure you are taking full advantage of the data you’ve collected?

Group of Business People Discussing About Data

During a webinar presented by Brandwatch a few weeks ago, we learned some insights about how social media data can let you know more about your audience and help you to optimize your marketing strategy.

Compared to traditional media, the biggest advantage of social media is that it enables marketers to have a conversation with their audience. They can listen to what their audience are talking about, and then send out a better brand message to them at the right time.

Understanding New Trends

Let’s start with the listening part. We all know that understanding market trends and recognizing the swing of momentum are essential for brands trying to develop new markets or create successful products. By collecting and analyzing social media data from your target audience, you will gain some insights about new trends in your industry.

Video Marketing Tips 101 – Discover the Secret and Make Videos Customers Love

A few weeks ago, we were in California for our client’s event: ClickZ Live in San Francisco.

One of the best presentations I attended was a video Marketing 101 tips talk given by Greg Jarboe, President & Co-founder of SEO-PR.

In his session, Unlocking the secrets to mobile video marketing: from YouTube to Instagram, to Vine, Greg shared several tips and tricks for getting the most out of video on these popular social media platforms.

So how do you create a piece of video that is likely to succeed?

Here are some “keywords” Greg suggested you remember as you produce your videos:

Exhilaration

Greg considers this as the most important key to a successful video. “It doesn’t matter if your video features a cat or a baby, the point is to leave your audience with a feeling of exhilaration.” A great example of this would be the video campaign series created by GoPro Cameras.

The campaign started with hiring extreme athletes to show what they can do with GoPro cameras. It went so well that people started to shoot their own videos in hope of becoming the GoPro’s next star. Now GoPro has more than 2 million subscriptions on YouTube, and about 6,000 videos are posted on YouTube with the word GoPro in their titles or descriptions every single day.

Digital East 2014 – We’re Getting Agile, Delightful and Unexpected

Next week I’ll be heading to Washington DC for the Digital East conference run by those lovely people at TechMedia.

Digital East 2014

I’ll be there with my Majestic Brand Ambassador hat on and speaking at 9.50am on Wednesday 10th September:

Agile, Delightful & Unexpected: When Social Media and Digital Collide for ROI

Big Data and Content Marketing are all the rage right now, but few marketers are nailing the opportunity they present or integrating them in a cohesive digital PR strategy. In this session, delegates will be taken on a whirlwind journey through what data matters, why content marketing is not such a new thing, how to reach influencers who’ll wax lyrical about your brand, and what it all means for your bottom line!

It’ll be the third TechMedia conference we have attended, and I must say I’ve been really impressed with the content and organization of the event.

If you have a chance to attend this show next week in Tyson’s Corner, then register here!

The cost for a ticket is very reasonable given the amount you’ll learn over the course of the conference.

Hope to see you there!

Mel Carson – Delightful’s Founder and Principle Strategist

 

Speaking at Seattle Interactive Conference 2014 – Spotlighting Makers

Seattle Interactive Conference 2014Two years after my Seattle Interactive Conference debut talking about the book I co-authored – Pioneers of Digital - I’ll back this October speaking about personal branding and digital PR.

Even though we don’t have a title for my presentation just yet, we wanted to let you know because the “early bird” rate runs out on the 1st of September.

If you’re local to Seattle (or not) you should really make it up to this beautiful city for this fantastic digital event.

I’m proud (no, really I am) to be on the same speaking roster as people I respect like: Jeremiah Owyang, Rand Fishkin, Adam Schoenfeld, Sarah Bird, Joanna Lord and Teal Newland……plus a host of others.

So if you want to see me tear it up (Delightfully) on stage at SIC 2014 and learn a bunch of other digital smarts from the guys I’ve mentioned above, start buying your tickets by registering on the Seattle Interactive 2014 site!

See you in October.

Cheers,

Mel Carson – Delightful’s Founder and Principle Strategist

Social Media Monitoring Highlights of CisionPoint

Social Media Monitoring

Do you spend tons of hours searching for media coverage about your brand?

Well, judging from a 30 minute webinar we watched recently, CisionPoint might be able to help you out!

CisionPoint has been a popular tool for PR professionals since it launched at 2007. From identifying key influencers and connecting with audiences, to monitoring traditional and social media and analyzing outcomes, CisionPoint covers a PR project from beginning to end.

During the webinar, CisionPoint’s product manager, Sharifa Abubaker, and product specialist, Sonal Moraes, demonstrated several tips and tricks of monitoring media coverage with CisionPoint.

Below are some highlights of the product in terms of media monitoring that I found very helpful and wanted to share with you:

Solid Database

CisionPoint monitors over 300,000 outlets and has the information of more than 1,000,000 contacts. You can get relevant information from millions of social media sites and other websites, as well as traditional broadcast and print media in a matter minutes. Moreover, you don’t need to worry about getting overwhelmed by the huge amount of information. CisionPoint has detailed filter functions to sort all the coverage as you need.

Ready to Share

One of the solid functions of CisionPoint is that it can automatically generate a nice formatted report for you. By clicking “create press report,” you can customize what you want to include in the report, such as media type, outlet, publication date, full text, etc. A cover page with your company logo is also available. For PR agencies, it’s obviously important to keep your clients updated. CisionPoint allows you to set up and customize email alerts for external recipients, which makes keeping your client “in the know” a lot easier.

Fully Integrated

Besides reporting needs, monitoring coverage can also help you with media research and competitive analysis for a PR campaign.   Using CisionPoint, you can directly transport the coverage information you gather into a media list saving you a lot of time by killing two birds with one stone.

We don’t use CisionPoint yet, but we like to keep up with Cision’s useful webinars which include a lot of helpful hints on how to stay relevant as a digital PR consultancy.

If you have used CisionPoint in the past or are using it right now, please do share your experience with us!

We’re always on the look out for new tools that do the job of monitoring social media well (and that are cost-effective), so let us know what you use and why!

Thanks for reading,

Bianca

P.S. Check out our thoughts on Digital PR and what companies need to be thinking about in an increasingly digital world.

ClickZ Live San Francisco – We’re Speaking on Content Marketing and Big Data

ClickZ Live

We’re off to sunny San Francisco in a week or so for the ClickZ Live digital marketing conference!

I’ll be speaking on behalf of Majestic at a theatre session on Wednesday 13th August entitled: How to Use Link Data to Boost Your Social Media and PR Efforts

The premise behind my talk will be that Big Data has so much more potential than just being a buzzword, and I’ll provide a smorgasbord of ideas and case studies that will show the audience how to quickly and easily get ahead of the competition with a little bit of lateral thinking across the disciplines of social media and digital PR.

Immediately after that I’ll take the stage with the fabulous Katherine Griwert from Brafton on: Scaling Engagement: How to Drive Results with an Efficient Content & Social Strategy

Here’s the blurb on that session:

If you’re interested in engaging customers online, you’re probably already posting content on social media. Even though the average company uses 6 social networks for marketing, they’re largely “unsure” about the results. So how do you know what to post, and when, and where, if you want social ROI that really matters? A multi-channel content approach sounds like a lot, but a smart strategy has built-in opportunities to engage prospects and influencers. In this session, led by content marketer Katherine Griwert and Digital PR specialist Mel Carson, we’ll walk you through tips and tactics on strategic content for social.

You’ll learn answers to common challenges, including:

  • How to tap into social conversations to create engagement-focused content
  • How to carry one content asset across your social pages for maximum ROI
  • What types of unique headlines, hashtags and interactions work on leading networks
  • How to get the right influencers to share your brand’s message for better engagement and reach
  • Simple ways to measure success so you can make intelligent, efficient content choices

Brafton were kind enough to interview me a couple of months back on personal branding strategies and I’m thrilled to be working with them on delivering a top-notch session for the ClickZ Live audience in San Francisco.

Hope to see many of you in California for this fabulous event.

If you won’t make it, we’ll be sure to post the presentations on SlideShare soon.

Cheers,

Mel

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